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Customer Service

208 Posts

Posted - 10/13/2009 :  11:08:11 AM  Show Profile  Visit Customer Service's Homepage  Reply with Quote
We are very excited to announce the release of our latest upgrade: Advanced Buttons! The Advanced Button options are a great new tool that allows browsers to easily communicate with the farms listed on AlpacaNation and LlamaNation. The Advanced Buttons appear below the price on all alpaca listings and will allow browsers to send you a direct email that will be delivered to your email inbox and to your Message Center. There are three Advanced Button options that we want to explain in this email.

1. Ask A Question - This button has been added to all Foundation, For Sale, Herdsire and Package listings. The Ask A Question button is another great way to contact the farms, in addition to the 'Send Us a Message' link. We are excited about having an additional option in place to improve communication between perspective buyers and our members.

2. Reserve a Breeding - This button has been added to all Herdsire listings. The Reserve a Breeding button will allow browsers to immediately communicate their interest of reserving a breeding with your herdsire!

3. Make An Offer - This button has been added to all Foundation, For Sale and Package listings. The Make An Offer button will give buyers the opportunity to communicate their specific offer on an animal. This is not intended to lessen an animals worth, however, this does allow open lines of communication during a struggling economy.

To take advantage of the 'Opt-Out' feature, please follow these tabs from the blue menu bar within your personal account: Go to Farm Site, then Additional Farm Pages, and select Advanced Options.

Thank you again for all of your feedback and please continue to provide your comments and suggestions to Customer Service. We appreciate all of the response and encouragement with each and every upgrade. We continue to strive and listen to our members needs and implement upgrades to make AlpacaNation and LlamaNation industry leading online marketplaces! We wish you a successful rest of the year!


The AlpacaNation and LlamaNation Team
(800) 893-2695


23 Posts

Posted - 01/15/2010 :  3:25:04 PM  Show Profile  Send akgates a Yahoo! Message  Reply with Quote
AN Customer Service,

While we are on the topic of adding and deleting categories or buttons. I think the "Ask a Question", "Reserve a Breeding", and "Make an Offer" buttons should either be removed or corrected. I have tried to use them several times. But have found that either the person that was supposed to receive it never did, or the wrong person received it. Can this be looked into and corrected? And if the problem cannot be corrected, can we please remove the buttons? Thank you!

Andrew & Kristina Gates
No Farm Name Yet
48531 Russia Rd.
Amherst, OH 44001
No Website Yet
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